Employees Empowerment, Organizational Commitment & Mediatory Role of Perceived Organizational Support: An Empirical Evidence from Banking Sector of Pakistan

Abstract

The study investigated the impact of employee empowerment on affective commitment (AC), normative commitment (NC) and continuance commitment (CC). Further it also analyzed the mediating role of perceived organizational support between study variables. The data was collected from commercial banks of Pakistan (n=300) by using convenience sampling technique. All variables were measured by using scales developed by different scholars. Organizational commitment was measured with the help of scale developed by Meyer and Allen (1991). Employee empowerment was measured by a scale developed by Ashford, Lee and Bobko, (1989). Lastly, perceived organizational support was measured by a scale developed by Rhoades and Eisenberger, (2002). The data gathered was analyzed with the help of SPSS. Pearson correlation and multiple regression analysis performed that indicated, employee empowerment has a significant positive influence on organizational commitment of employees and perceived organizational support significantly mediated the relationship. The study included recommendations and directions for future research.